TERMS OF SERVICE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE. 

By browsing and using this website you are agreeing to comply with and be bound by the following Terms and Conditions, which together with our Privacy Policy govern Copify's relationship with you in relation to this website.

The term 'Copify' or 'us' or 'we' refers to the owner of the website whose registered office is:

Customer Service Conteact

Copify Ltd. 
Knowledge Business Centre 
InfoLab21 
Lancaster 
LA1 4WA

Our company registration number in England is 0715115. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.
• By registering as a writer, you consent to being sent job notifications via email. This service can be opted out of at the point of registration, or in the notifications section of the site.

Privacy policy

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at help@copify.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

Copify Ltd. 
Knowledge Business Centre 
InfoLab21 
Lancaster 
LA1 4WA

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Credit Card Information

Copify use an approved third party merchant to process all credit card payments, and the Copify website does not store any of this credit card or billing information in our database, in sessions or in browser cookies.

All credit card payments are transmitted using industry standard SSL encryption.

Pricing

To see our current pricing, please see the "Costs" section of our FAQ here

Delivery Policy

Depending on your given deadline, completed copy is nearly always delivered on time. The minimum order date is 24 hours, and the maximum deadline for any job is 30 days from the creation of the job. In the rare scenario of the deadline being missed, simply contact customer service at help@copify.com and we will find an alternative writer, or issue a full refund.

Item return/refund policy

At Copify, we work hard to ensure that our authors are of a high standard, meaning that we have a high rate of job approval.

If, however, you feel that your copy does not match up to your brief, then you can ask for the copy to be edited, by using the messaging system in the Control Panel.

If, having requested an edit, you are still unhappy, then you will be able to make a complaint by emailing help@copify.com with the job title and the reason . A member of our team will then assess your complaint, and if it is felt that you have just cause in rejecting the copy, then the cost of the job will be refunded to you as long as the complaint is made within 30 days of delivery of the completed copy.

Please note, unless the job does not match up to your brief then your complaint will not be upheld, so it is important to be as detailed as possible in your requirements when posting a job.